Welcome to
planDisney, Shirley! I'm happy to help you figure out how to see if your unused theme park tickets for the
Walt Disney World Resort are still good to use for a future visit. Thanks for sending us your planning question.
Your unused and expired theme park tickets can still be used as a credit toward the purchase of new ticket. To get the process started, send an email to WDW Guest Services- Ticket Usage at
ticket.usage@DisneyWorld.com including the following items:
-Any kind of email information you received when you purchased the theme park tickets
-Include your name
-Daytime telephone number where you can be reached
-Where and when the ticket was purchased
-Purchaser’s name
-Form of payment used
Explain your situation in the email and within a few days, Disney will send you a new confirmation number. Just link that number to your
MyDisney account and assign your ticket or tickets to guests in your party.
Shirley, I hope this information is helpful. If you have any more planning questions, please feel free to come back to see us. It’s always
our pleasure to help you with your planning!
Veronica