Hi Christian and welcome to
planDisney! I'm so happy to know you have a visit to the
Walt Disney World Resort coming up next month! Thanks for sending us your planning question.
I’m so sorry to hear that you’re having issues making your
Disney Park Pass Reservations for your visit. The first thing I would do is try to update your web browser. Walt Disney World Resort webpages work best when you use Google Chrome, Mozilla Firefox, Microsoft Edge or Safari browsers.
If you still aren’t able to make your reservations, you can reach out to your local travel agent in Colombia, or call the resort at +1 (407) 827-7157 to speak to a Cast Member. Sometimes Cast Members are able to help us with glitches on the Disney website that we can’t resolve on our own.
Christian, I hope this information is helpful. If you have any more planning questions, you can always come back to see us here or at
planDisney en Español. ¡Siempre es nuestro placer ayudarte con todos los detalles de tu próxima visita!
Veronica