Disney Cruise Line Family Floating on Tubes
  • On Sep 4, 2022
    Lygia from SP Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to purchase an onboard gift. Why does it say unable to add to shopping cart? I am able to add other gifts to my cart. Does it mean it’s no longer available?

    Oi Lygia! 

    Welcome aboard! A great way to plan ahead for a Disney Cruise experience is by making purchasing onboard items beforehand. We usually order the water package, and, depending on when we sail, the birthday or anniversary room decor package. It is a great way of starting off our cruise on the right foot!

    Lygia, I am sorry you are having difficulty adding some items to your Onboard Gifts cart. I know there are times when we have been unable to add items to our cart prior to sailing. This does not necessarily mean the item is out of stock. Disney Cruise Line is pretty great with keeping inventory up-to-date. After reaching out to an awesome Cast Member, you can call Disney Cruise Line directly and see if they can complete the transaction for you. Hopefully, they will be able to resolve the issue and you can continue making purchases for your magical trip on the high seas!

    Be sure to visit us at planDisney em português for any future Disney Cruise Line planning questions, and happy sailing!

thumbnail image for Malanie

Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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