Pluto with children on Main Street
  • On Jun 11, 2022
    Robyn from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm trying to buy a memory maker advance package and the cart keeps saying I exceeded the limited number allowed

    Welcome to planDisney, Robyn!

    With your Walt Disney World Resort vacation just days away, I'm sure you are getting your plans in place so you'll be all set and ready to enjoy The World's Most Magical Celebration!  Purchasing Memory Maker is a smart choice.  This entitlement allows you to download all your Disney PhotoPass photos for one price, including ride and attraction photos, character greeting photos, and photos captured with Disney PhotoPass photographers throughout the resort.  Did you know, you can use the My Disney Experience mobile app to locate Disney PhotoPass photographers?  Use the location button at the bottom of the screen to pull up a map.  The default view shows wait times at Magic Kingdom Park, but you can use the filter and drop-down menu at the top to change the location and select "PhotoPass".

    Robyn, I just walked myself through the process of purchasing Memory Maker to try to replicate the error message you received.  If I already added Memory Maker - Advance Purchase to my cart and tried to add it again, I received the error message you described.  I am guessing that perhaps you had browsed at some point before and added Memory Maker to your cart without purchasing.  When you signed in to your My Disney Experience account to make your purchase, Memory Maker was still in your cart.  No worries at all!  That message is just letting you know you cannot add another Memory Maker purchase to this transaction.  As long as you see Memory Maker - Advance Purchase in your cart, go ahead and click the green Check Out button and complete your purchase. (Hint -- to get back to your cart, hover your cursor over the cart icon at the top of the page.  If you are not currently signed in to your account, the cart may appear empty - but once you sign in you should see Memory Maker in your cart.)

    I hope that helps!  Please stop by and see us again if you have any additional questions.  Now get ready to smile and bring home all those magical memories!

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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