Ahoy there!
My favorite thing about Disney Cruises is the excellent customer service. The crew goes above and beyond to make your sail magical, so I am so glad you are considering repaying their hard work!
Gratuities onboard work in a few ways:
Pre-pay Gratuities: You can pay online before departure. Head to My Reservations in your cruise account and follow the prompts to Pre-Pay Gratuities. If you booked with a travel agent, contact them to help you set it up. Here is a convenient guide to suggestions depending on your stateroom.
Gratuities onboard: For convenience, gratuities are added to your onboard account. If you would like to adjust the amount, head to
Guest Services, and they can assist you.
Optional gratuities apply to drinks and additional services such as the spa, Room Service, or Port Adventures. An 18% gratuity will be charged to your onboard account for bar, beverage, deck, and spa services. Unlike other cruise lines,
Disney doesn't offer drinks packages. You can purchase alcohol at dinner and the bars at will. There is a wine package with dinner that your server will tell you about during your
first dinner onboard.
We bring cash with us to use for tips on things like room service and port attendants. Towards the end of your cruise, you will also have envelopes delivered to your stateroom, where you can give your dining and stateroom attendants additional tips if you desire. If you have any other questions, please feel free to sail back by.
Rayna