All Star Music Pool
  • On Mar 24, 2023
    Ash from West Sussex Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I’m staying at All Star Music in May and was wondering, can I call the hotel or guest relations to ask for a room closer to the hotel entrance due to me and my girlfriend having slight trouble with mobility? We haven’t chosen a preferred room. Thanks!

    Hiya, Ash! Welcome back to planDisney!

    Oh boy, I'm so excited to hear that you'll be visiting Walt Disney World Resort this May! Spring is my favorite time of year to visit, from the blooming flowers to the outdoor kitchens at the EPCOT International Flower & Garden Festival. I'm absolutely twitterpated for you! The only thing better will be calling Disney's All-Star Music Resort "home" at the end of a fun and adventurous day. I'd love to help you with your reservation!

    The Standard and Preferred rooms at Disney's All-Star Music Resort are both wonderful places to get your rest worthy of Sleeping Beauty! While the Standard rooms are a bit farther away, the Preferred rooms will be closest to Melody Hall, shopping, dining, and transportation. However, that doesn't mean that you can't request a Standard room that would be closer to these options, as well!  

    You can make a room request either by calling a Cast Member or using the My Disney Experience app! If you prefer to use the app, just tap the icon that looks like three stacked lines ≡ in the bottom right corner, then scroll down a bit and tap Chat With Us. Here, you can leave a message for a Cast Member and they'll get back to you as soon as they're able to! My best tip would be to type your reservation number and request in your message to the Cast Member so they can add a note to your reservation. Please know that room requests can't be guaranteed, but Cast Members always do their best to accommodate Guests and their travel party! 

    Ash, I hope I was able to point you in the right direction today! If you have any other questions, please write to us again. After all – you've got a friend in me!

    See ya real soon!
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Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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