• On May 9, 2019
    Sharon from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm seeing a lot of awesome merch at the online store (Avengers) that I would like to purchase and wonder how far in advance I can order online and have shipped directly to our room (i understand this can be done)

    Welcome to the Disney Parks Moms Panel, Sharon! Thank you so much for bringing us your question about mail services at the Walt Disney World Resort!

    Ten days in advance is the suggested time frame when having packages shipped to your resort. That way, Cast Members will be able to view your hotel reservation on their system and will be able to associate your package with it. 

    Remember that there is a $6.00 fee to pay per package received (*prices always subject to change without prior notice). You can collect your packages during check-in or come back later. If you would like those packages conveniently delivered to your room, you can ask for that and it will be an additional $6.00 per package.

    Sharon, be sure to tell the online company you are using to clearly label your boxes with the information below:

    -Guest Name (that the Reservation is under)
    -Arrival Date
    -Resort Name
    -Full Address (City, State and Zip Code)

    It is advisable to write the word “GUEST” large and legible on the address label next to your name, or on the box itself (better to do it in more than one place, just in case) so they clearly know it is being sent to a guest and not to a Cast Member.

    Sharon, I am sure you will receive your items without a problem! I wish you and your family a fantastic time at the Walt Disney World Resort! 

    Please, come back with more questions as needed; we love to help! 

    See ya real soon!
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Meet the Panelist: Desiree, Peru

Hi! I'm Desiree from Lima, Peru. My family will never ever tire of visiting the Most Magical Place on Earth, even if means traveling almost 3,000 miles to do so! My husband and I love to watch the fireworks with our kids, but the best magic happens when the grandparents come along and we all feel the same age in front of Cinderella Castle! I love giving tips about different types of resorts and traveling with multigenerational groups.
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