Family in Deluxe Villa Resort
  • On Nov 12, 2023
    Elizabeth from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m planning to order groceries to my Disney resort. Will bell services accept my order and store my cold items appropriately until I can pick up the delivery?

    Welcome to planDisney, Elizabeth and thanks for dropping by with your question. 

    Elizabeth, as a guest who loves to have snacks and drinks on hand in our Disney Resort Hotel room, I appreciate this question! I have often placed a grocery order to pick up on arrival and as long as your order does NOT contain alcohol, Bell Services will store your items (including keeping cold items refrigerated) until you pick them up. Please note that if alcohol is included with your order, Bell Services will not be able to accept the order and you will need to have a member of your party (age 21 or older) onsite to receive the order directly from the supplier. 

    Elizabeth, please also keep in mind that at a number of Disney Resort Hotels, you will find a beverage cooler and not a mini refrigerator with freezing capabilities. These are great for keeping bottled water cool, but not great if you're planning to order ice cream to keep in your room. Make sure to check the type of refrigeration unit in your room before placing that grocery order. 
    To do so, please visit the homepage of the Disney Resort Hotel that you have booked, and click on the tab, "Room Rates." Under the types of rooms available, you will see blue wording that reads, "View Amenities." When you expand that selection, among the items listed, you will see a beverage cooler or (in a few cases such as Disney Vacation Club properties) a refrigerator. 

    Elizabeth, I hope this helps as you're preparing for your upcoming trip! If you have any additional questions, don't hesitate to come on back to your new pals here at planDisney.

    Wishing you a pixie-dusted stay,
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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

Learn More About Lauren

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