Special Needs Family with Mirabel; girl in costume; Encanto
  • On Mar 1, 2024
    Donna from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I’m from Nevada. Our family is planing a trip to Disneyland in July. I’m disabled and wanted to know, when I rent an electric (scooter) from you will someone be able to meet me at the gate with it? My possibility of joining in depends on your answer

    Hey there, Donna!

    Welcome to planDisney and we're glad you stopped by! I love hearing that your family is planning a trip to the Disneyland Resort and it would be my pleasure to assist you. I certainly hope that you'll be able to join them and I want to reassure you that the Disneyland Resort is very accessible for Guests with Disabilities

    In response to your question, if you simply want to rent an Electric Conveyance Vehicle (ECV) for the day, the rental center is located just to the right of the main entrance to Disneyland in the Esplanade. The entrance to Disney California Adventure will be located just 300 feet away across the Plaza. It's recommended that you arrive early because supplies are limited and they are rented on a first-come, first-served basis. So as long as you can get to the Esplanade and the rental location, you'll be able to take your ECV everywhere from there. As you navigate around the Parks, you can see which attractions might require a transfer from your ECV.

    If you're staying at one of the Disneyland Resort Hotels or a Good Neighbor Hotel, Scooterbug, the official Disney Provider for mobility rentals, can have your ECV delivered to your hotel so it is waiting for you upon check-in. You may keep it for your length of stay and just return it to your hotel when you check out. This might be a great option for you and they can be reached at ScooterBug.com/Anaheim or calling (800) 726-8284.

    I hope your family are Pixar fans because the Disneyland Resort will be celebrating Pixar Fest over your July visit! I know my entire family is excited for the release of Inside Out 2 this summer and I'm looking forward to seeing Together Forever – A Pixar Nighttime Spectacular over the skies of Disneyland Park! 

    Donna, I hope that this response helped you to make a decision on whether or not to join your family. I'm sure they'd love to have you there and the Cast Members really do a phenomenal job of making everything accessible to those with mobility disabilities. I wish you and your family a truly magical time at the Happiest Place on Earth. Please come by planDisney again if you need anything further!

    Wishing You a Great, Big, Beautiful Tomorrow!

thumbnail image for Al

Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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