Mack from "Cars" in Cars Land DLR
  • On Nov 24, 2024
    Terri from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I’m a magic key holder my key holder has my husband name not mine this could of been my mistake setting my app up How do I go about changing my name I haven’t activated key holder yet ..?

    Hiya Terri, and welcome to planDisney!

    Thanks for stopping by with your question. First of all, I'm glad to see that you were able to take advantage of the latest round of Magic Key Pass sales! With sales being paused less than a week later, it's good that you were able to get your Pass when you could. Congrats and welcome to being a Magic Key Holder!

    In general, the name on a Magic Key cannot be edited after it has been purchased. According to the Magic Key Terms and Conditions, Magic Keys are nonrefundable and nontransferable. However, since this was a possible mistake, I would encourage you to call the Magic Key Holders phone line and speak directly to a Cast Member to see if they are able to assist you. Even if the name doesn't match, as long as you are the Guest who activates the Magic Key, you'll still be able to use it to unlock a year of magic. Your photo will be taken the first time you use it and that will be used to verify that the same Guest uses that Pass throughout its lifetime. Therefore, it isn't crucial for the name to match the user of a Magic Key. It's the picture that will be checked every time. 

    Are you looking forward to using that Key to unlock all the perks and discounts that are available? Be sure to follow the Magic Key Instagram account because that's where I often find out about the latest offerings. And check the Magic Key Portal in the Disneyland Mobile App before each visit. You never know what you'll find! You are also now able to make reservations at the Magic Key Terrace, which I think is one of the coolest perks and a hidden gem. 

    Terri, thanks again for submitting your question. I hope you enjoy that Key as much as I have mine. Please feel free to come by with another question anytime. You're always welcome at planDisney!

    Wising You a Great, Big, Beautiful Tomorrow!
    -Al
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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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