Pluto with children on Main Street; two girls, boy; Minnie Mouse shirt; mickey ears; Cinderella's Castle
  • On Apr 5, 2025
    Benjamin Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I’m looking to purchase the memory maker USB archive. Can I do this if im based in the UK, im having some difficulty purchasing. Many thanks Ben

    Hi Benjamin, and welcome to planDisney! PhotoPass pictures are my absolute favorite souvenir. At home, I add them to a digital picture frame and my family loves to look back at the fun we had together. It’s also a great way to beat those post-Disney blues!

    Now, let’s make sure you have access to all your pictures! If you purchased Memory Maker (or it was included with your theme park ticket), it comes with unlimited downloads of all your vacation photos through the My Disney Experience app or the Disney World website in the PhotoPass Gallery. I like to use the PhotoPass Gallery because you can easily download all your pictures at one time. If you hover over a picture and click the checkbox that appears in the top right corner of the photo, you’ll see Select all visible media towards the top right of the page. Check that box and click the Download button above it. If your internet browser has a pop-up blocker, you may need to disable it to allow the download to begin.

    That said, the USB flash drive is a great way to have a backup of all your precious core memories! I confirmed with a PhotoPass Cast Member that U.K. guests can purchase the Disney PhotoPass Archive USB, so you should be able to order one on the PhotoPass products page.

    If you’re still having issues ordering, the Cast Member I spoke to suggested contacting PhotoPass. There’s no U.K. phone number available, so you can call the U.S. Disney PhotoPass number directly, try calling the U.K. Technical Support number and see if they can transfer you to PhotoPass, or use the PhotoPass contact form on the website.

    I recently discovered that you can create short videos featuring your favorite vacation pictures right from the My Disney Experience app. When you open the app, scroll down until you see Disney PhotoPass Video Memories. Press the Create Video Memory button and choose a template to get started. At the bottom, you’ll see two options. With Quick Video Memory, you’ll select a few photos and Disney will create your video in seconds! Advanced lets you do more customizing with stickers and music. Once that’s all set, you can download the video to share with family and friends, or on social media. It’s a great way to relive all of your favorite memories from the trip!

    We hope to see ya real soon at the Most Magical Place on Earth! And if you have any other questions, we’d love to have you back at planDisney.

    JoAnna
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Meet the Panelist: JoAnna, New York

Hi, friends! I’m JoAnna, an Imagineering nerd and dog mom from New York. I’ve traveled to all of the Disney parks around the globe, but Disney World will always be home.

Whether I’m navigating Rider Switch with my nephew or snacking around World Showcase with my friends, I love discovering what’s special about each of the different Disney destinations. I can’t wait to help plan your next adventure and get you on your way to making magical memories!
Learn More About JoAnna

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