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Toy Story Land Slinky Dog Dash; Hollywood Studios
  • On Dec 30, 2024
    Pamela from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m looking for the phone number to have a video chat for a DAS pass. I can’t find how to call. Thank you

    Hi Pamela, welcome to planDisney!

    Thanks so much for stopping by with a question about Walt Disney World Resort's Disability Access Service (DAS).  This program is designed to assist Guests who, due to a developmental disability, are unable to wait in a traditional queue for extended periods. With DAS, Guests can request a return time for an attraction comparable to the current standby wait, allowing for a more comfortable experience. Registration for DAS is through a live video chat with a Cast Member up to 30 days before your park visit - you're within that window now so let's look at how to do that. 

    First, head over to the Disability Access Service (DAS) website for information about the service. Next, click on the "Register for Disability Access Service" tab. Before clicking on the "Request Live Video Chat" button at the bottom of the page, make sure the Guest who is registering is present and will be riding the attraction when using a DAS return time at Walt Disney World theme parks. 

    Disney is dedicated to creating an inclusive experience for all Guests. If DAS doesn’t fully meet your needs, I encourage you to visit the Accessibility website. There, you’ll find detailed information about additional services designed to assist Guests with a wide range of conditions.

    Pamela, I hope this information is helpful and that the rest of your trip planning goes smoothly. Please revisit planDisney if you have any other questions, I'm happy to help!

    See ya real soon,
    Candace
thumbnail image for Candace

Meet the Panelist: Candace, Ontario

Bonjour! I'm Candace, mom to four daughters, wife and Early French Immersion teacher from Ottawa, ON, Canada. We're a family of explorers who are full of curiosity and seek to find the magic in the smallest moments of the day. The Disney Vacation Club allows us to explore many Disney Destinations with the flexibility to choose a Resort that fits our travel party whether traveling with family or friends. I can't wait to help you plan an adventure of your own! Learn More About Candace

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