Mickey Celebrates D100
  • On Mar 23, 2023
    Karen from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m having difficulty linking tickets to my account. How do I get help?

    Hi there, Karen, and welcome to planDisney! Thanks so much for stopping by with your question.

    I'm sorry to hear that you're having issues linking tickets to your account. I don't have access to your account so I cannot see your specific problem, but I can try and troubleshoot the most common things that happen.

    If your tickets were purchased through the Disneyland website, you should have received a confirmation email from Disneyland Reservations. Within that email, select "Access Your eTickets"to view them. Then select "Print E-Tickets" to view the ticket ID# and bar code. These are the items that you would scan with your phone in the Disneyland Mobile App to link your tickets. If you purchased tickets from a third party provider, you'll need to locate the ticket ID# on the tickets that were provided to you in order to enter them into your account.

    If you haven't downloaded the Disneyland Mobile App, please do so and log in to your account. Press the ☰ Features Menu and scroll down to select "Link to Account" to begin linking your tickets. The easiest way would be to use your phone's camera to just scan the bar code on the ticket itself. Once all tickets are loaded onto your phone, you should be good to go! Don't forget to make your reservations as well! If you are still having issues, I would recommend contacting Ticket Guest Services

    I hope your visit to the Disneyland Resort is coming up soon! The Disney100 Celebration is in full swing at Disneyland Park and we're enjoying the re-opening of Mickey's Toontown and its newest attraction, Mickey & Minnie's Runaway Railway. It's a great year to visit the Happiest Place on Earth and I hope your visit is filled with magic and memories!

    Karen, if there is anything else we can do for you, please feel free to stop by planDisney again any time. I hope this has been helpful and we can't wait to see you again!

    Have a Magical Day!

thumbnail image for Al

Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.