• On Jun 3, 2021
    Preston from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Im having difficulty connecting to make park reservations. I purchased tickets. It says page wont load when trying to reserve a park. Please help!

    Heigh-Ho Preston,

    Why must the world wide web weave a spell of evil when we need magical things to happen like making our Disney Park Pass reservations? And I am sorry to hEAR you have fallen into this sticky situation.

    Many times, Preston, solving this conundrum is as simple as switching to a different web browser. Why? I don’t know, it just works and why worry about it as long as you can make your Disney Park Pass reservation.  However, if that simple trick does not undo this tangly web then it is time to reach out to the all-knowing Cast Member at Web Support. At your earliest convenience, preferably at 7:00 a.m. Mickey Time and because they are experiencing high call volume, dial (407) 939-4357 and a Cast Member can assist you. Another option is to download the My Disney Experience mobile app. If you have created a My Disney Experience account and linked your tickets, Guests can make Disney Park Pass reservation on their mobile app. Simply select the “+” option and choose MAKE A PARK RESERVATION to continue with making your Disney Park Pass reservations. 

    I hope I have helped in undoing this web of worries and continue to ask us any further curiouser and curiouser inquiries you may have.

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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