Orange Bird Sipper; oranges
  • On May 17, 2024
    Avery from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I’m currently a pixie pass holder who has recently gotten married and changed my name and address. I’ve updated it on the app but when I go to renew it’s showing my maiden name and original address. How do I go about changing it?

    Hiya, Avery, and welcome to planDisney! As a fellow Floridian and Annual Passholder, I'd be thrilled to help answer your question. It looks like you have a Walt Disney World Resort visit soon, so let's talk about how to update your information for your pass.

    First of all, CONGRATULATIONS on your recent nuptials! What a momentous and magical milestone! It's been many, many, many years since I walked down the aisle, but I vaguely recall all the red tape and paperwork it entailed to send me off with my brand-new name. It can be a lot of work, but spending your life with your Prince or Princess Charming is worth it!

    I chatted with a ring-bearing Cast Member who said you shouldn't have any issue renewing your annual pass, even if the pre-wedding name and address automatically populate online. She assured me that any plans you make in your My Disney Experience account will be linked to that account, so the differences shouldn't come into play for planning purposes.

    She recommended that you bring along a photo ID with your new name and address so you can change the information on your annual pass in person during your next visit. You can do this at any Guest Relations location or the Disney Ticket Center at Disney Springs. Please feel free to call the Annual Passholders line if you have any other questions.

    I hope you can check out the Passholder Lounge at the Morocco Pavilion at EPCOT's World Showcase from now until mid-June. Relaxing on comfy chairs in air-conditioned comfort sounds like a dream come true! And remember to pick up the new passholder magnet at Creations Shop. I hear it features my favorite Hawaiian troublemaker, Stitch! 

    Avery, may you have decades of love and laughter ahead. And here's sprinkling pixie dust so Disney memories play a part in your happily ever after! Please stop by planDisney anytime.

    Magic awaits,
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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