• On Dec 18, 2019
    Antonia from Chillan Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi im from Chile and im visiting WDW on February next year. A few day ago I found out my travel agency booked my cousin as a 10 year old at the time of the visit and he will be 9. I wanted to know if that is a problem and how to solve it. im freaking out!

    Hola Antonia! Bienvenida al Disney Parks Moms Panel! We are thrilled to hear you will be visiting Walt Disney World Resort in a few weeks! You all must be so excited! 
    If you booked your vacation with a third party and not directly with Disney, then you will have to contact that company for them to fix your cousin's information on the reservation. They will have to do it themselves since they "own" the reservation. 
    Children ages three to nine have certain advantages price-wise for tickets and food, primarily. In other words, your family must have been charged a higher amount than they need to pay because of that error. If your family purchased the dining plan, your cousin is most likely being charged the adult price and not the child price, which may have caused a significant increase in the price as well. 
    Antonia, I am sure the travel agency will find a way to correct this mistake, so you should not worry about it. 
    Be sure to come and visit us again with more questions about your upcoming trip should you need more assistance! 
    See ya real soon, 

thumbnail image for Desiree

Meet the Panelist: Desiree, Peru

Hi! I'm Desiree from Lima, Peru. My family will never ever tire of visiting the Most Magical Place on Earth, even if means traveling almost 3,000 miles to do so! My husband and I love to watch the fireworks with our kids, but the best magic happens when the grandparents come along and we all feel the same age in front of Cinderella Castle! I love giving tips about different types of resorts and traveling with multigenerational groups.
Learn More About Desiree

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.