Hello Charles!
Thank you for asking your question at planDisney!
At this time both the Souvenir Pick-Up and the Resort Hotel Delivery programs at Walt Disney World are unavailable. These
package pickup programs are only currently unavailable, so there is always the possibility that they will return in time for your November visit. What I would recommend you do is come back and ask us again closer to the time of your visit, and one of the panelists can let you know if the program has been restarted.
BONUS TIPWhile Disney has not yet resumed these programs, you could make your purchase and store it in one of the
theme park lockers. Each park has lockers available to rent. They are at the front of each park after passing through the turnstiles, and there are a few locker sizes available. They are keyless and typically will cost you $15 or less for the day. The Magic Kingdom Park and EPCOT even have a few larger lockers available that are up to 17" x 22" x 26" (43 cm x 55 cm x 66 cm). Prices can change, so check first online for current rates.
Please feel free to
write me back directly if you have any follow-up questions.
Have a Magical Vacation!Doug