Couple on Main Street, U.S.A.
  • On Sep 27, 2021
    Nick from NY Asked

    Hi, I'm attending Walt Disney World on a family vacation this upcoming March. An old account of mine was used to link to the trip instead of this one and I need to swap the account linked to the trip to this account. I can provide all needed details.

    Hi Nick!

    Thanks for stopping by planDisney! My Disney Experience is your one-stop location to organize your entire Walt Disney World Vacation. View your Disney Resort Collection Hotel Reservation, Advance Dining Reservations, Mobile Order meals in the parks, check attraction wait times, and more!

    Not to worry, Nick, you are certainly not the first Guest to accidentally have two accounts and link things to the wrong one. In fact, my husband did this same thing a few years ago. The good news is that we were able to get it fixed, thanks to the fabulous Cast Members at Website Support. They were able to assist us in moving everything to the correct account, and then my husband deleted the wrong account so that we didn’t run into the problem in the future.

    Be sure you have all your account information before you call. If some of the entitlements such as resort reservations or theme park tickets were booked by someone else and you need to be linked to that Guest, Website Support may want that person’s name, address, phone, and My Disney Experience Account email address.

    I hope you can get it fixed quickly and easily, Nick. And please let us know what additional questions you can have before your trip, we love talking Disney!

    Have a Magical Day!
    - Kate
thumbnail image for Kate

Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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