All Star Sports Resort
  • On Mar 15, 2023
    Maria from Campania Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’ll be staying at AS Sports resort next week. I booked a standard room but after reading some reviews I’d like to change for a preferred room. How can I do that?

    Hi, Maria! Welcome to planDisney!

    I'm so excited to hear that you're one week away from your magical trip to Walt Disney World Resort! Soon, you'll be able to enjoy The World's Most Magical Celebration before its last day on March 31, 2023 and the EPCOT International Flower & Garden Festival will be in full bloom by the time you arrive. But most exciting of all, you'll be calling Disney's All-Star Sports Resort "home" during your trip! Let's talk about modifying your room type:

    • This type of change can sometimes be made online, depending on availability. To do this, log into your account online, hover your mouse over the My Disney Experience tab, and click My Plans.
    • If your reservation is able to be modified, you should see a "Change Reservation" button next to your Disney Resort hotel. Click "Change Reservation," then scroll down and click "Change" next to Room Type. 
    • If a Preferred Room is available, you should be able to select this room and continue to check out.
    • However, there's a chance you might not be able to make this change since your trip is right around the corner. If that's the case, I'd suggest calling a Cast Member to see if this change can be made. They'll be happy to take a look at your reservation and help you with any next steps! 
    • Of course, you can also ask the Cast Member if there are any available Preferred Rooms at the front desk when you check in to Disney's All-Star Sports Resort. While nothing is guaranteed, Cast Members will always do their best to help!
    Before you arrive, make sure that you've also made your theme park reservations using the Disney Park Pass system! This is an important step to reserve the parks you'd like to visit on each day of your trip. And take a little time to download and explore the My Disney Experience app! You'll be able to check wait times for attractions, view park maps, access virtual queues, and even mobile order food.

    Please write back if you have any more questions, and have a magical trip!

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Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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