Orange Bird Sipper; oranges
  • On Apr 12, 2024
    Diann from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband has a silver pass. Would like to visit the Disney parks but do not know how to get entrance via the computer. He is unable to do himself due to memory loss.

    Hey, there, Diann, and welcome to planDisney! As a fellow Floridian and Annual Passholder, I'll be happy to talk about Walt Disney World Resort with you. The passholder structure and pricing have changed in the past few years, so let's see what options you and your husband will have to experience the passholder magic now.

    The Disney Silver Pass is no longer being sold, but the Disney Pirate Pass is a comparable option. You can check out its blockout dates and pricing and decide if this is the pass you'd like. If your husband's current pass is still valid or is within the 30-day renewal window after his expiration date, you should be able to renew it to any currently available pass. If his pass is expired, you can purchase any pass you're eligible for. 

    Since you're having issues logging in to his My Disney Experience account, I suggest calling the Annual Passholders line for assistance. Be prepared to share the email address that might be associated with his account and any dates or confirmation numbers tied to his Disney Silver Pass. Cast Members are like the Great Mouse Detective in solving mysteries like this! They can discover if his pass is still valid and let you know your options. You can also stop by Guest Relations if you're already on Disney property.

    My husband and I have the Disney Pixie Dust Pass, a weekday-only pass exclusive to Florida Residents. We love being able to park hop with this pass, and the purchase price is reasonable for the amount of use we get from it. Again, checking each pass for its blockout dates can help you decide. And remember that Florida residents can also take advantage of the monthly payment plan!

    You're just in time for V.I.Passholder Days! The Passholder Lounge at EPCOT will be open from May 1 to mid-June at the Morocco Pavilion in the World Showcase. I don't have a trip planned during those dates, but I'm considering it. Maybe I'll see you there! 

    Diann, I'm wishing on a star you can secure some shiny new annual passes for your family. Please stop by planDisney anytime!

    Magic awaits,
    Elaine
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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