• On Feb 7, 2019
    Clifton from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband ordered Magic Bands for 3 of us not knowing they were complimentary with our new annual passes. Are we still able to get the complimentary personalized bands after our first visit? If not, are we able to get a refund for the purchased bands?

    Hi Clifton,
    Welcome to the Disney Parks Moms Panel! My family is also Florida Resident Annual Passholders-we absolutely love all the value and fun we get with our Annual Passes.  Let's go to where dreams are born and time is never planned...off to Neverland...I mean, the Walt Disney World Resort, of course!

    You absolutely can still personalize the MagicBands that are complimentary with your Annual Pass. All you need is a little faith, trust and a little bit of pixie dust! You will need to log in to My Disney Experience on a desktop computer, choose My Disney Experience on the menu bar (it's located on the right hand side), then select MagicBands and Tickets from the drop down menu.  The following screen should indicate that you have MagicBands to personalize. Choose one of the eight fun colors, add up to nine characters of personalization, and away you go! Think of all the joy you'll find when you leave the world behind and embark on all sorts of magical adventures in each of the four Walt Disney World theme parks.

    Clifton, I hope this has been helpful and that your personalized MagicBands fly right into your mailbox soon.

    Best Wishes,
    Amy S.
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Meet the Panelist: Amy, Florida

I’ve grown up in Central Florida and have been visiting Disney Parks for over 30 years. Now that I’m a mom myself of a blended family with four kids, I love sharing Disney’s year-round special events with my family. Some of our favorite events are the Flower and Garden Festival, Epcot's International Food and Wine Festival and Mickey’s Not So Scary Halloween Party. Let me help you plan something extraordinary for your next Disney Parks vacation! Learn More About Amy

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