Y and B Pool
  • On Apr 17, 2023
    Abigail from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Are hotel reservations refundable

    Howdy Abigail! 

    I love it when a fellow Texan visits planDisney! I’m happy to talk all things Disney with you!

    I absolutely LOVE staying in the magic of Disney Resorts Collection hotels. The legendary service, the incredible storytelling that immerses you into the magic, and benefits like Early Theme Park Entry are just a few reasons my family loves staying at Disney Resort hotels. I completely understand, however, that plans change, and as much as I want you to experience the enchantment of Walt Disney World Resort, I’ve had my own share of rescheduled trips. I hope it makes you feel better to know that when it comes to a Walt Disney World Resort vacation, it’s never a goodbye but more of a “See ya soon, pal.” 

    Abigail, if you booked a Vacation Package with a Disney Resort hotel room and theme park tickets, you can cancel the package up to 30 days from your arrival date for a full refund. If you cancel from 2 to 29 days, there is a $200 cancelation fee, though prices are subject to change. Unfortunately, canceling the day before or on the day of your arrival is non-refundable. 

    If you have booked a Room-Only Reservation, you can cancel the Resort hotel room up to 5 days before for a full refund. However, if you’re between 0-4 days, you will lose the cost of your deposit amount paid when you first booked. Please note prices are subject to change. 

    Depending on the reservation type, you may be able to cancel or modify it online through your My Disney Experience account. To check, please follow these steps:

    -Head to the My Disney Experience page.
    -Hover over the My Disney Experience logo on the top right corner.
    -This will direct you to log into your account. 
    -Next, select My Plans from the drop-down menu. 
    -Under the My Plans, Reservations, and Tickets section, locate your reservation information.
    -Located to the right of your reservation information, you should see a Change Reservation option that you will want to select.
    -If your reservation can be canceled online, you’ll see a link for Cancel Reservation.

    If this isn’t the case, you must have a Cast Member look into your account to assist you by calling Disney Resort Hotel Reservations

    We can’t wait to welcome you to the magic when you’re ready, Abigail!

    Aena 
thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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