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Mom and daughter on Expedition Everest; Animal Kingdom
  • On Mar 26, 2012
    Nicole from MD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Just got home from Disney World and see a merchant authorization for $292 on my bank account. I did rent a single stroller on the 23rd at magic kingdom and returned it to the original rental point. Is this normal?

    Hi Nicole!  Your first plan of action should be to call your bank and find out when and where this charge was originated.  Usually they will be able to tell you these details as well as provide you with a contact number for the company originating the charge.  Should you want to, you can put a stop to that charge and issue an investigation as to what its from.  I'm not sure what the cost of a stroller is if it is registered as "not returned", but if you have your receipt that shows that you did in fact return it, then I would definitely call Disney and let them know that you would like to discuss a charge on your account.  Hope this helps you get to the bottom of this! -Malanie
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Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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