Kids Shopping
  • On Nov 22, 2022
    Peter from RI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How to use a Home delivery tracking number

    Hiya, Peter! Thank you for bringing this great question to planDisney.

    One of my favorite parts of visiting Walt Disney World Resort is picking up a few souvenirs for my family and friends to surprise them with once I get back! Unfortunately, sometimes that means my luggage isn't quite big enough to accommodate all of my gadgets and gizmos aplenty. When this is the case, I often use the Home Delivery service so my souvenirs can show up right at my front door! 

    Peter, items shipped with the Home Delivery service are typically sent through UPS or FedEx. I'd recommend taking a look at your receipt to determine the carrier and entering the tracking number into that shipping service's website. However, if you're still having difficulty locating your package, you can reach out to the great team at Merchandise Guest Services! You have a few options available to you, if you choose to do this. Consider filling out this contact form, calling (877) 560-6477, or sending an email to A Cast Member will be happy to help with any next steps available to you! 

    I'm wishing upon a star that your items arrive to you quickly, Peter! If you have any other questions, please visit us again.

    You've got a friend in me!
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

Related Video

  • thumbnail image for Disney Gift Guide | planDisney Podcast – Episode 9

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.