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  • On Aug 31, 2022
    Sarah from MB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I came home from my cruise a week ago. I am trying to find my Castaway Cay ID so that I can access my photos. Where can I find my 8-digit Castaway Club ID? Thank you.

    Welcome home, Sarah! I hope your voyage on one of the fantastic Disney Cruise Line ships was incredible. 

    Disney Cruise Line automatically enrolls you in the Castaway Club when you complete your first sailing, and if this was your first voyage, it can take a few days for this information to show up. But, there's an easy peasy way to find the number once the information is in the system.

    When you get to the Disney Cruise Line website, log into your account using the Sign In option at the very top. You're going to see a tab that says "Already Booked," and it doesn't matter if you have a cruise booked or not, you want to hit that to see the dropdown menu. Scroll down until you see "My Account," and you'll see one of the button options there is Castaway Club.

    Once you click into Castaway Club, you'll see the Welcome Back, Sarah message, and you are going to scroll just past there. On the left side of the screen, you'll see your Castaway Club status, and underneath the anchor, voila, your Castaway Club ID number. 

    Hopefully, this will connect you with your photos taken by the onboard photographers. If you run into any trouble, you can always reach out to Disney Cruise Line via phone or email, and they can look into any problems for you.

    Thanks so much for your question, Sarah!

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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a retired teacher with a J.D., a proud Navy wife with 30+ years of experience, mom to three daughters and a son-in-law, and grandmom to three tiny Disney fans. I have planned vacations for all sorts of special occasions and celebrations, but I really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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