Welcome to planDisney, Gail! I am so happy you stopped by with this great question.
MagicBands are an absolute must-have for my family. I love not having to dig into my bags for payment or to track down my admission ticket to scan for those amazing
PhotoPass pictures! I always get the premium MagicBands, allowing that allow me to customize my MagicBand to fit my personality or outfit!
Gail, if you have already paid for your MagicBand, it should be showing up in your
My Disney Experience account. Since some of the MagicBands are there, I would assume that this is either a technical glitch or the MagicBand that you ordered is no longer available, in which case you should see a refund to your original form of payment. To be sure, I would contact Guest Services at 0800 16 90 743.
If you do need to reorder a MagicBand, have you seen the new
slap bracelet style MagicBands? My kids are absolutely obsessed with these, and they seem a little more secure on their wrists than the traditional MagicBand.
I hope that this helped, Gail and I just know that you will have the most magical holiday.
See you real soon!
Sarah B.