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  • On Nov 6, 2020
    Gail Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a holiday booked for September 2021. I added magic bands to the order but since then I have cancelled the booking due to an upgrade. Now when I look at my plans I only see 2 of the magic bands that I ordered and paid for.

    Welcome to planDisney, Gail! I am so happy you stopped by with this great question. 

    MagicBands are an absolute must-have for my family. I love not having to dig into my bags for payment or to track down my admission ticket to scan for those amazing PhotoPass pictures! I always get the premium MagicBands, allowing that allow me to customize my MagicBand to fit my personality or outfit!

    Gail, if you have already paid for your MagicBand, it should be showing up in your My Disney Experience account. Since some of the MagicBands are there, I would assume that this is either a technical glitch or the MagicBand that you ordered is no longer available, in which case you should see a refund to your original form of payment. To be sure, I would contact Guest Services at 0800 16 90 743. 

    If you do need to reorder a MagicBand, have you seen the new slap bracelet style MagicBands? My kids are absolutely obsessed with these, and they seem a little more secure on their wrists than the traditional MagicBand. 

    I hope that this helped, Gail and I just know that you will have the most magical holiday. 

    See you real soon!

    Sarah B. 
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Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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