Happy the Dwarf Topiary at Epcot International Flower & Garden Festival
  • On Apr 12, 2022
    Vera from TX Asked

    How can I get a hold of someone to talk about our exciting tickets

    Howdy, Vera.

    I'm always happy to rustle up an answer for a fellow Texan, so thanks for boot-scooting by planDisney! In a little less than two months, you'll be taking a safari around an African savanna, fighting alongside The Resistance against The First Order, sailing on a voyage to Arendelle, and experiencing all the fun of the 50th Anniversary Celebration. I bet you can't wait to be immersed in the magic!

    It sounds like you have some questions about your existing theme park tickets, and I’m more than happy to steer you in the right direction. There are several routes you can take to get the assistance you need. You can call the Existing Tickets help line at (407) 934-7639. They are open daily from 7:00 a.m. EST to 11:00 p.m. EST. I suggest calling right at 7:00 a.m. for your best shot at a lower hold time. You can send an email to Guest Services via the help page, or you can send an email directly to ticket.inquiries@disneyworld.com (be sure to include photos of your tickets to expedite the process). You may also find success by reaching out to Guest Services through the chat feature. Just visit the Walt Disney World Resort website and look for the “Chat Now” button on the right side of the screen. If you don’t see it there at first, just give it a little time to show up.

    I don’t know if you heard the exciting news, but Guardians of the Galaxy: Cosmic Rewind launches on May 27, 2022, right before you arrive. This means you will have the opportunity to experience this thrilling, out-of-this-world attraction during your vacation - YEEHAW! Be sure to keep an eye on the Disney Parks Blog and planDisney Instagram and Twitter accounts leading up to your arrival for more details to come. One event you can gather all the details on now is the EPCOT International Flower & Garden Festival. You can peruse the Festival’s menus online to start a must-try list, see who will be performing during your trip at the Garden Rocks Concert Series, and read about all the other activities it has to offer.

    Vera, I hope this information proves helpful, but if you find yourself in need of further assistance, I would be happy to lasso up more answers for you. Enjoy your magical vacation!

    Happy trails to you,
    Alyssa
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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