Howdy, Vera.
I'm always happy to rustle up an answer for a fellow Texan, so thanks for boot-scooting by planDisney! In a little less than two months, you'll be taking a safari around an African savanna, fighting alongside The Resistance against The First Order, sailing on a voyage to Arendelle, and experiencing all the fun of the
50th Anniversary Celebration. I bet you can't wait to be immersed in the magic!
It sounds like you have some questions about your existing
theme park tickets, and I’m more than happy to steer you in the right direction. There are several routes you can take to get the assistance you need. You can call the Existing Tickets help line at (407) 934-7639. They are open daily from 7:00 a.m. EST to 11:00 p.m. EST. I suggest calling right at 7:00 a.m. for your best shot at a lower hold time. You can
send an email to Guest Services via the help page, or you can send an email directly to ticket.inquiries@disneyworld.com (be sure to include photos of your tickets to expedite the process). You may also find success by reaching out to Guest Services through the chat feature. Just visit the
Walt Disney World Resort website and look for the “Chat Now” button on the right side of the screen. If you don’t see it there at first, just give it a little time to show up.
I don’t know if you heard the exciting news, but
Guardians of the Galaxy: Cosmic Rewind launches on May 27, 2022, right before you arrive. This means you will have the opportunity to experience this thrilling, out-of-this-world attraction during your vacation - YEEHAW! Be sure to keep an eye on the
Disney Parks Blog and planDisney
Instagram and
Twitter accounts leading up to your arrival for more details to come. One event you can gather all the details on now is the
EPCOT International Flower & Garden Festival. You can peruse the
Festival’s menus online to start a must-try list, see who will be performing during your trip at the
Garden Rocks Concert Series, and read about all the other activities it has to offer.
Vera, I hope this information proves helpful, but if you find yourself in need of further assistance,
I would be happy to lasso up more answers for you. Enjoy your magical vacation!
Happy trails to you,
Alyssa