Adults in Morocco
  • On Jul 17, 2022
    Sam from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I am trying to reserve park passes for a trip me and some friends are taking in Oct. There are four of us and when I go to make reservations, it sorts three of us into one group and puts one person by themselves and I can reserve a pass for that one

    Mirror, Mirror on the Wall...please help me look into Sam's My Disney Experience account, said the Evil Queen never. All joking aside, welcome to planDisney! I'm sorry you are having trouble making your Disney Park Pass Reservations. While I cannot tell exactly what's going on, I do have a theory.

    I wonder, Sam, if one of your friends holds a Walt Disney World Annual Pass? Annual Passholders pull from a separate availability "bucket" compared to standard Ticket holders. If you look at the Theme Park Reservation Availablity Calendar, there are three buttons to choose from. I have the same issue, as we are a family of five, and I am the sole Annual Passholder. When I make our Park Pass Reservations, I need to do mine separately. Once you have the Theme Park Reservations for the three of you, you'll be able to book Theme Park Reservations for just the Annual Passholder (as you are linked to each other's accounts through your Family and Friends List).

    If you are still experiencing issues, your best bet is to call the Internet Help Desk at (407) 939-4357. They open up the phone lines daily at 7 AM EST. Once you get a Cast Member on the line, they can use their very own Magic Mirror to look into your My Disney Experience account and see what's causing the glitch.

    October is such a fabulous time to visit, Sam! The weather is (slightly) cooler, and I love snacking my way through the Global Marketplaces at the EPCOT International Food & Wine Festival. One of my personal favorites is the Corned Beef with Crispy Potatoes from the Flavors From Fire booth. If you have other questions between now and your visit, feel free to reach out to us again. We cannot wait to "See You Real Soon!"

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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