family dining; Asian; brothers and sister
  • On Mar 2, 2025
    Kathryn from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! Excited for another family reunion/Disney Cruise for 2025! We previously sailed as a family in 2022. How to I correct my Castaway Club Status? For some reason, I do not see my previous cruise on my account. Almost at 90 days out!

    Welcome back to planDisney, Kathryn! Membership in the Castaway Club sure does have its privileges, from the ability to book new itineraries before the general public to exclusive member discounts! As a Platinum Castaway Club member, I understand how important it is to be able to book those Port Adventures and onboard activities as soon as your advance booking window opens.

    Let's make sure you are looking in the right place for your previous cruise. First, you will need to sign in to your Disney Cruise Line account. Under the Already Booked tab, select "My Cruise History and Folio." Once you scroll down the page, you should see your previous cruise. If you still do not see your 2022 sailing, you should contact Disney Cruise Line directly for assistance. If you can locate the reservation number from your last cruise, that may help them access your information quickly.

    Kathryn, I hope this helps you get your status updated so you can reserve those activities. If a particular activity is unavailable, continue to check back because other Guests may cancel it.

    A family reunion on Disney Cruise Line sounds like a fun time! If you or your family members have any questions, sail to planDisney for answers. We would love to be part of your planning process.

    Adventure is out there!
    JoVonn
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Meet the Panelist: JoVonn, Georgia

Hi there! I am JoVonn from the Peach State of Georgia, and I love sailing the high seas aboard Disney Cruise Line.  Over the last ten years, I have enjoyed being a voyager along with my son and sister, making memories and having adventures.  I look forward to helping you plan your next vacation.   Learn More About JoVonn

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