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  • On May 19, 2021
    Christine from NE Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hey I was trying to buy my tickets online & applied for the Disney card & they said they needed more time & would contact me back - now I’m scared I won’t get the data I want or if I buy then the credit ones will go through- what should I do?

    Welcome to planDisney, Christine!

    I am also a proud Disney Visa cardholder. I absolutely love the savings that it provides, not to mention the special perks that I get like exclusive PhotoPass Magic shots! 

    Christine, I have had wonderful customer service experiences anytime I have had to reach out to Chase about my Disney Visa card, so I recommend that you give them a call at the phone number listed in your email to see what the timeline is. They may be able to expedite the shipping of your card. 

    Once you have a timeline, you should be able to know if you can wait a few more days to purchase your theme park tickets, or if you should go ahead and use another payment option. 

    Good luck, Christine!

    See you real soon!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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