• On Jul 23, 2021
    Riaz from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, Can you help me link all tickets I have purchased to proper persons in my group. Somehow I can not get anywhere on the website!

    Welcome to planDisney, Riaz!

    I’m delighted you stopped by with your question for us. 

    Yippie, for planning a trip to The Most Magical Place on Earth! I’m so excited you’re about to embark on such wonderful adventures as you visit the theme parks! I do hope you’re going to try all the delectable Mickey-shaped snacks while you’re there!

    Riaz, if you purchased your tickets while being logged into your My Disney Experience account, you should have been able to assign the tickets then; however, as my friend Pumbaa says, “Hakuna Matata,” there’s no need to worry if you weren’t logged on, I’m happy to help you through the steps!

    To link the tickets through your My Disney Experience Mobile app, please do the following:

    -Open up the My Disney Experience Mobile app
    -Click on the three horizontal lines located on the bottom right corner
    -Select “Tickets and Passes” 
    -If your tickets are already in your account, they will show up here. If not, you will select the “+” icon  and then “Link Tickets & Passes.”
    -Scan the barcode from your ticket or enter the ID Number and confirm

    Once the tickets are showing in your account, you will assign them to your party by going to the ticket, clicking “Reassign Pass,” and then choosing a Guest from your Family & Friends list. If you need to add new Guests to your party in your account, you can scroll down to “Add a Guest” to enter their information manually. 

    Should you find any issues with this process, please feel free to Chat with a Cast Member through your My Disney Experience Mobile app! To do this, click on the three horizontal lines on the bottom right hand and scroll down to select the “Chat With Us” icon. They will be able to look into your account during this process to help you!

    Do be sure after assigning your tickets to make your Disney Park Pass reservations as soon as possible because you will need the park pass reservations in order to enter the theme parks, along with your tickets. 

    We can’t wait to welcome you to the magic, Riaz! Have an enchanting time. 

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.