• On Aug 22, 2021
    Susan from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    HELP! I called the general Disney number and no one could help. I received our magic bands and was sizing it. I adjusted to the smallest size and now it doesn't fit! I'm looking to see how I can just order a new wrist band ?

    Heigh-Ho Susan,

    I’m sorry to hEAR you missized your Disney MagicBand wristband. But Hakuna Matata. I have a couple of ideas you can look into for rectifying this conundrum. Disney MagicBand 2’s are the newer style and one perk is the center puck is removable. So here are a couple of options, all of which include removing the puck for which you will need a teeny tiny screwdriver and be very careful not to lose the screws. 

    First, if you do not wish to purchase another Disney MagicBand and if you have another Disney MagicBand 2 style simply remove the puck and replace it with yours. Second, have a look at the Disney MagicKeepers on shopDisney, or when you arrive peruse the Walt Disney World stores check out the accessories for the Disney MagicBands. The Disney MagicKeepers give Guests the option to transfer their puck into a keychain which can be attached to a bag, lanyard or wherever and now a Disney MagicKeeper slap wrist bracelet is, also, being offered. And finally, do an internet search for a Disney Watch Puck holder. This accessory allows Guests to slide the puck onto their watch. 

    I hope these ideas help and set your mind at ease so you can continue planning your Practically Perfect vacation. If we can assist with any further curiouser and curiouser inquiries feel free to ask. Take a look at our Instagram (@planDisneypanel) and Panel Extras for further vacation planning tips and may your upcoming stay be filled with many magical and memorable moments.

    Have a Magical Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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