Hi Rachel!
I am excited to welcome another Carolinian to
planDisney! I have lived in the Carolinas my entire life and I always love meeting someone else from our gorgeous area.
I'm thrilled that you are your family are coming in August! I can't believe it, but that is right around the corner! The
Swan and Dolphin Hotels have such an excellent location on
Disney's Boardwalk. You are only a short walk away from both
EPCOT and
Disney's Hollywood Studios. You can also enjoy the fun activities along Disney's Boardwalk, such as grabbing an ice cream cone, admiring the lake, and walking along the sandy beach shore.
Another great perk to staying at the Swan is having all of the benefits of staying at a
Disney Resorts Collection Hotel. This includes
Early Theme Park Entry. I am not quite sure why all of the Guests in your party were unable to be listed on The Walt Disney World Resort Reservation. In most instances, all Guests must be listed on The Walt Disney World Hotel Reservation to stay in the room. Each Guest visiting The Walt Disney World Theme Parks will also need a valid admission ticket and
theme park reservation.
You can add
Family & Friends to
My Disney Experience by clicking on your Family & Friends List and choosing "Add New Guest." From there, you can add from your current list of Family & Friends, add a Friends with a
Disney Resort Hotel Reservation, or add children or others who do not have Disney accounts. You can also link
reservations and purchases to My Disney Experience online. If you have the confirmation number and last name of the Guest, you can link them to the My Disney Experience account here.
However, to have access to the perks of staying at a Walt Disney World Resort Hotel, such as Early Entry, the Guest must be listed on the reservation.
If you are having difficulty, you can call the Swan Hotel directly to ask them to help you add your other Guest to the room at 407-934-4000.
I hope you have a magical vacation!
Magically,
Stacy