• On Dec 29, 2021
    Kamila from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, My family member recently tested positive for Covid-19 and I may have it as well. How can I reschedule my tickets for a different day? Thank you! Kamila

    Hiya, Kamila! We are glad you came to planDisney with your question.

    I am sorry to hear a member of your family tested positive with COVID-19. I hope they have a speedy recovery and that they can join you and the rest of your family at Disneyland Resort soon. 

    Speaking of rescheduling, you may cancel and reschedule your park reservations online using the Disneyland Resort website. You will visit My Reservations and sign in to your Disneyland Account to cancel. Locate the reservation you wish to cancel, then select "Cancel Reservation." Select all members of your party whose reservation you wish to cancel, and then you will confirm your cancelation on the last page. Disney will send you a confirmation of the cancelation to the email address associated with your Disneyland Account. You will use My Reservations to select a new date to visit as well. 

    While visiting the park, if any or all members of your party are skilled pilots, I recommend heading on over to Star Wars: Galaxy's Edge, where you fly through outer space on Millennium Falcon: Smugglers Run. Afterward, don't forget to rehydrate from your daring adventure with some blue or green milk!

    Enjoy your trip and have fun!

    Best wishes,
thumbnail image for Lola

Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.