Mickey and Donald On beach at Castaway Cay; ship in background; family flying with characters
  • On Mar 13, 2024
    Suzanne from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I have several excursion booked for my cruise. I added on board credit to our account. I read that all excursions are charged on the first day. Will they be deducted from my onboard credit first or my credit card?

    Hi Suzanne,

    Welcome aboard planDisney! I'm so glad you stopped by with your question. You must be excited to sail away soon, so let's get you the information you need.

    I know that stateroom charges can be confusing, but never fear! I confirmed with a Disney Cruise Line Cast Member that your onboard credit will be charged first, followed by the credit card you have on file. You can stop by Guest Services when you board if you need to update your payment information.

    Also, keep in mind the following:

    • Charges for activities, such as Port Adventures, specialty dining, and onboard activities will be posted to your account on the day the activity occurs, not the first day of the cruise.
    • If your cruise is five nights or less, once you have $300 (USD) of expenses, your method of payment will be charged.
    • If your cruise is six to nine nights, once you have $500 (USD) of expenses, your method of payment will be charged.
    • Gratuities for your stateroom host and rotational dining service team (whether pre-paid or automatic) will appear on your stateroom account on the last day of your cruise. Gratuities for other activities will appear on the day of the event.
    I love the convenience of using my DisneyBand+ and Key to the World card to make purchases onboard so I don't have to carry my wallet with me. It makes purchases so simple! If you are like me and want to keep track of your onboard account activity, you can view your folio in the Disney Crusie Line Navigator app. Simply select the More (☰) menu on the lower right-hand side of the app and select Cruise Folio.

    I hope this information makes for smooth sailing for you, Suzanne. Have a wonderful vacation!

    Wishing you many magical memories,
    Shannon
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

Related Video

  • thumbnail image for Disney Cruise Line First Timer Tips | planDisney Podcast – Season 2 Episode 1

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.