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Little girl with Minnie Mouse; holding hands; front of castle; castle bridge
  • On Dec 17, 2024
    Qianna from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I renewed my Magic Key in January 2024, but did not use it until April of 2024. The app says that my pass expires in January of 2025, but the website says that the pass does not activate until the first use. Is there a glitch on my app?

    Hi there, Qianna, and welcome to planDisney!

    I love seeing fellow Magic Key Holders here. I hope you've enjoyed your full year of benefits from having that Magic Key Pass! I've had mine ever since the program first started and have been really happy with all the perks that we're given. 

    I've gone through multiple renewals in my time as a Magic Key Holder. It's true that for new Magic Key purchases, the Pass is not activated until its first use and then will be good for a full year from that date. However, when you renew your Magic Key, the new Pass is active immediately after the old Pass expires and so your expiration date stays approximately the same. Therefore, the expiration date listed on your Disneyland Mobile App is likely correct. I'm sorry for the less than ideal news. If you would like to speak to a Cast Member, I would recommend calling the Magic Key Holders phone line and I'm sure they would be able to clarify further.

    You are allowed to hold multiple Magic Keys under your account, so I have known some Guests who, if they know that there will be a significant amount of time before their next visit, choose to purchase an entirely new Magic Key Pass as opposed to renewing their current Pass so they may select a new expiration date. 

    I certainly hope that you are able to return to the Disneyland Resort in 2025 because they're giving us plenty of reasons to go back. Disney released the full schedule of events for the upcoming year but I'm particularly excited about the 70th Anniversary Celebration that's starting on May 16, 2025!

    Qianna, thanks again for stopping by and it was a pleasure to see another Magic Key Holder. Please feel free to write back if you have more questions. You're always welcome at planDisney! Until next time!

    Wishing You a Great, Big, Beautiful Tomorrow!
    -Al
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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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