• On Aug 12, 2021
    Jeremiah from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I purchased a set of (3) 4 Park amgic tickets back in March 2020 just before the pandemic, and had to cancel our vacation to WDW in April last year. We are finally able to reachedule our trip for Jan/Feb 2022. How can we redeem these tickets?

    Heigh-Ho Jeremiah,

    I am happy to hEAR you are ready to return to The Most Magical Place On Earth. And with the Know Before You Go page Guests can stay current on the latest guidelines and procedures around Walt Disney World being implemented to provide Guests and Cast Members with a healthy and safe environment. 

    Guests with unused Walt Disney World Tickets are able to use the cost of their tickets towards the purchase of new and updated Walt Disney World tickets. Guests have a couple of options, first is calling (407) 566-4985 to speak to a Cast Member. They will guide you through the process and set you on your way. Phone lines open at 7:00 a.m. EST and it is wise to call earlier rather than later because they are experiencing a high call volume. Another option is to reach out to WDW Guest Services- Ticket Usage via email, ticket.usage@DisneyWorld.com , in which you should include:

    >Your Name

    >Phone Number to be reached

    >Purchase Confirmation Number or all the 12-digit Ticket ID Numbers

    >Purchaser's Name

    >Where and When the tickets were purchased 

    >Form of payment at the time of purchase

    >Your request to purchase new tickets and the time frame you are looking to return

    A Cast Member will reach out to you about your request and Bibbidi Bobbidi Boo prepare you for your return to Walt Disney World. Continue to reach out to us with any further curiouser and curiouser inquiries you may have and check out our Instagram (@planDisneypanel) and Panel Extras for more vacation planning tips. We look forward to Welcoming You Home.

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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