• On Mar 19, 2021
    Katie from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I bought three tickets to Disneyland in California last year. We weren't able to go on our planned vacation in May 2020 because of the the shut downs. What will happen to my tickets and will they expire? Thanks, Katie 

    Hi Katie, 

    Thank you for taking the time to send your question to us here at planDisney.  I am so sorry you weren't able to visit Disneyland last year, I am sure when you get the chance to visit you will make lots of wonderful memories.

    Due to the shutdown, Disney has automatically extended the expiry date for most Theme Park Tickets until December 16, 2021.  Furthermore, if you cannot make it back to the "Happiest Place on Earth" during that time frame, the value of your wholly unused Theme Park Tickets can be applied to a new Theme Park Admission.  If you would like further clarification I would suggest calling and a Cast Member would be happy to assist with your Theme Park Tickets.  

    Now that Disney has announced that the official reopening of Disneyland Resort will be April 30, 2021 for California Residents, they have also shared that a new Theme Park Reservation System will be in place for guests.  In order to enter into a Theme Park guests will be required to have both valid admission and a Theme Park Reservation for each day they would like to visit.  We are still waiting to hear what this system will look like, but I imagine that it will be similar to the Disney Park Pass system currently in use at Walt Disney World Resort in Florida.  

    While we are waiting for more news, I suggest that you check the Disney Parks Blog or the official Disneyland Resort website for the most up to date information.  I hope that you will be able to get back to Disneyland Resort soon, Katie!  

    ~Stephanie
thumbnail image for Stephanie

Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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