• On May 8, 2022
    Agustín from Metropolitan Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. How can I change the date of the valid tickets? Because when I bought the ticket, I selected a date, and when the confirmation was send to my email the date was different for one week.

    Welcome to planDisney, Agustin! I’m excited to know that you have plans to visit the Walt Disney World Resort this July! Thanks for visiting us with your planning question.

    There may be a very easy fix to your problem with your theme park ticket dates, so please don't worry. I'm happy to help! First, I suggest logging in to your My Disney Experience account. Go to “My Plans” to see the tickets linked to your account. If you have the option to “modify” your ticket online, you will see the word in blue. In that case you can click on it to modify the date, to change it to your desired date. If you don’t, you would need to call the resort at +001 (407) 827-7146 to speak to a Cast Member. They will be happy to help you! 

    It’s important to remember, if the price for the day you want to visit is lower than the price for the ticket you already purchased, you will not receive a credit or refund for that amount. If the price of the ticket for the day you would like to visit is higher, you would have to pay the difference. 

    Agustin, thanks again for stopping in to visit us! You can always come back to visit us here or at planDisney en Español if you have any more questions. ¡Siempre es nuestro placer ayudarte con tus planes!

    ¡Hasta pronto!

    Veronica 
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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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