Family checking in at Art of Animation; AA
  • On Feb 3, 2024
    Priscilla from Lima Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, Do you send the luggage tags or do we pick them at arrival? Thanks

    Hello Priscilla,

    Thanks for stopping by with a question for us today! I'm thrilled to hear about your upcoming visit to Walt Disney World Resort.

    I have a small collection of luggage tags from my years of visits, and love using them even when we are traveling somewhere other than The Most Magical Place on Earth. Though I can understand why every guest would like to attach a little extra magic to their luggage, there are some stipulations in place as to who receives them. As my pal Nimmy explains, luggage tags are not sent to guests who have booked their vacation through a travel agent, booked within 10 days of arrival, or did not book a room and ticket package. Additionally, luggage tags are also not being mailed to international guests before their trip.

    I know this is likely not the news you hoped for, but I recommend stopping by your Disney Resort Collection hotel's Front Desk upon arrival to see if your vacation package is eligible. I'm sure a Cast Member would be more than happy to provide tags to you in person, subject to availability, as long as you have an eligible package.  

    Once I became an Annual Passholder and started booking my resort accommodations as a Disney Vacation Club Member, I also stopped receiving luggage tags. But thankfully, I've found lots of other fun merchandise options to choose from in the parks and resorts as well as at Disney Springs. I'm sure you'll find the perfect souvenir to commemorate your trip. If this is your first visit, be sure to stop by your resort's Front Desk or a Guest Relations location to pick up a complimentary "1st Visit" button. I always love sharing magical wishes with first-time guests when I spot them proudly displaying their buttons in the parks. 

    I hope this clears up any confusion Priscilla. If we can answer any additional questions before your trip please don't hesitate to come back and let us know. 

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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