Lounge Chairs at Night
  • On Aug 7, 2024
    Leslie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am headed to Alaska with DCL in September. I was lucky to get a VERY early Port Arrival at 10:30. Ground Transportation (paid for) starts at 10:15 and is 45 mins away. Will they accommodate that late arrival time due to this?

    Hi Leslie,

    Thanks for sailing by planDisney with your Disney Cruise Line planning questions! You have an amazing vacation on the horizon!  It sounds like you have done great planning, and I see you've asked two excellent questions, so let's get you on your way!

    For your Port Arrival Time, as long as you don't arrive early you can arrive later than the time you first selected. There are a myriad of reasons why Guests may arrive after their timeslot, so no worries. You will still be able to board the ship (boarding groups are assigned once you check in at the port terminal) at a great time even while arriving around 11:00. If you would rather select a new Port Arrival Time, you can do so in the same way you originally selected one, under My Online Check-In on the website or in the Disney Cruise Line Navigator app

    Speaking of the Navigator app, this is where you will find your Onboard Credit balance. Once you arrive at the port terminal, you should be able to connect to the Disney Cruise Line WiFi and put the app in Onboard Mode. Under the More tab, you will find Cruise Folio. Just click there and you will see the amount of your credit. If you decide to add more to your credit, remember you have up to three days before your cruise. Remember that Onboard Credit is non-refundable so make sure to enjoy every penny! You can keep track of your spending on the app under Cruise Folio in case you find yourself in need of enjoying an extra treat or purchasing some fun merchandise on the final night of your cruise to clear your credit balance. It sounds like a great situation to me!

    I hope this information is just what you were looking for, Leslie. During your cruise, be sure to grab a complimentary hot chocolate on the pool deck as you take in all the majestic beauty Alaska offers!

    Wishing you many magical memories,
    Shannon

thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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