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  • On Jan 12, 2017
    Bobbie from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am having trouble ordering our Magic Bands was curious if it is because we booked through a travel agent and need a different number besides conformation number ?

    Dear Bobbie,

    Welcome to the Disney Parks Moms Panel! Great question about MagicBands, hope that I can help to clear things up for you!

    When you booked your Walt Disney World Resort vacation through your travel agent, he or she gave you a confirmation number as you mentioned above, correct? Have you tried to input that confirmation number on My Disney Experience? If you go to the main site, sign in with your email and password, then on the top right you should see My Disney Experience. Click there and it should prompt you to link your reservation using the confirmation number and your last name. Once you have done that, you should be able to click on MagicBands & Cards in order to personalize and order them. You can choose a color and a name for each MagicBand. 

    If you are still having problems getting to that link, I recommend that you call Walt Disney World Resort Web Support at (407)939-4357 and they should be able to sort you out. Sometimes a small error might happen and it might be preventing you to access your reservation. 

    Hope that it all works out and that you have a magical time planning your Walt Disney World Resort vacation!

    -Jan K. 
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Meet the Panelist: Jan, New Jersey

Hello there, Mouseketeers! I am a mother of three and live with my beautiful wife in New Jersey! I spent many years as a Registered Nurse in a pediatric intensive care unit, and I am now a professor of Nursing. I volunteer in my community and I enjoy taking my children here, there, and everywhere. I love to help my friends and family plan their Walt Disney World Resort vacations and I'm thrilled to be a planDisney Panelist to do just that! Learn More About Jan

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