Hello, Jennifer, and welcome to planDisney!
I'm sorry to hear you're having some trouble making a theme park reservation. Guests can make park reservations through the
Disney Park Pass system. You can view the
"Know Before You Go" video on
disneyworld.com with instructions on how to make a park reservation or follow the steps below.
- Sign in to your Disney account on the My Disney Experience app.
- Select all members of your party from your family and friends list.
- Select the date you wish to visit, the park you want to visit, and the time you will arrive.
- Review your reservation details and confirm.
If you are still having trouble making your park reservations, you can contact the
Disney Reservation Center for further assistance. To speak with a Cast Member, call (407) 566-4985. Please keep in mind that the call volume may be very high right now, however, Disney Cast Members will be more than happy to help you when they can.
Jennifer, please let us know if we can help you with any other questions as you continue planning your visit to Walt Disney World Resort.
Have a magical day!
Bob