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  • On Dec 11, 2021
    Mary ann from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am having difficulty linking my credit card to my account.

    Hi there, Mary Ann!

    I am so sorry to hear that you are encountering what we here at planDisney like to call a 626, also known as a technical glitch. 

    Mary Ann, I suggest that you try linking your credit card to your account through both your My Disney Experience account and on your phone via the My Disney Experience Mobile App. You will really want to make sure that your credit card sticks in your account for things like your online resort check-in. This great service allows you to bypass the front desk and head directly to your room before you arrive. You can even enable charging privileges on your handy-dandy MagicBand. 

    If that still doesn't work, you will want to reach out to the Technical Support Cast Members at (407) 939-4357 and see if they can offer any assistance. 

    I just know that you will have a wonderful time, Mary Ann!

    See you real soon!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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