• On May 12, 2017
    Leonard from -- Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I haven't received the tags and packets, our schedule Cruise to Alaska is on May 22, when can I expect to receive the tags? Thank you

    Welcome aboard, Leonard! It is almost time to set sail to the Last Frontier with Disney Cruise Line! Your Alaskan adventure will be such a wonderful one. You must be so excited! With such beautiful scenery, delicious Alaskan dishes like the fabulous on-deck salmon bake, and some educational nature activities, you'll have even more Disney magic than another Disney sailing! I wish I were sailing to Alaska this summer too!

    I would think that you would have received your cruise packet and luggage tags by now. However, your name here doesn't list where you live, and perhaps you live outside of the U.S. Since I cannot access your cruise specifics, your best bet is to call the agents at Disney Cruise Line at (800) 951-3532 to ask about your cruise documents.

    However, the good news is that even if they don't arrive in time, it's not a problem at all. Be sure you have completed your online check-in and print the documents at the end of that process. When you arrive at the port to check in, they have blank luggage tags that you can fill out with your name and stateroom number, so be sure you know your stateroom number as you arrive. There have been a few times when my family and I booked late and didn't have time to get our cruise documents and tags in the mail, so we've done just this. Our luggage has always been delivered promptly using the blank tags at the port, and we've checked in with no problem.

    I cannot wait for you to experience this exciting adventure in Alaska next week, Leonard! Have a wonderful cruise!
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Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

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