• On Mar 15, 2021
    Angie from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I haven't received my refund yet from my SoCal Passes. Can you help me with this please?

    Hello Angie!

    Thank you for taking the time to stop by planDisney with your question, we’re happy to help!

    I grew up as an Annual Passholder and was saddened to hear about the sunsetting of the Annual Passport program. I am, however, excited to see what is to come and of course, see Guests being welcomed back to the Disneyland Resort beginning April 30, 2021.

    Angie, I’m sorry to hear that you have not yet received your Annual Passport refund just yet. My fellow Panelist, Kiki, did speak with a Cast Member who said that the Disneyland Resort is still processing refunds. Your form of refund depends on how you paid for your Annual Passport as well, so that may impact your refund date as well. Of course, every case is different. I encourage you to call the Annual Passport Services directly if you have any other specific questions regarding your Annual Passport refund. A Cast Member there will be more than happy to help!

    I hope this helps answer your questions, Angie. Please let us know if there’s any more we can do to help you along the way.

    Have a Magical Day!
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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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