Female relaxing in pool; laid back
  • On Jan 3, 2024
    Courtney from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What happens to onboard credit purchased for me pre-cruise if not used?

    Hi Courtney,

    Welcome back to planDisney! It is great to have you onboard! I know you are counting down the days until your Disney Cruise Line voyage and I don't blame you! There is nothing like escaping winter and sailing through sunshine-soaked waters.

    How wonderful to have an onboard credit purchased for you towards your onboard account! I can think of lots of ways to make use of that credit, including special activities like Senses Spa & Salon treatments, Beverage Tastings, or specialty coffee beverages at Cove Café. You could also use your credit toward an exciting Port Adventure. And think of all the shopping you could do at Mickey's Mainsail!

    Of course, Courtney, if you do not spend the total amount of your onboard credit, the balance will be returned to the original form of payment used to purchase it. If you have any questions about your onboard account during your cruise, stop by the Guest Services Desk at any time.

    I hope that you find something fun to use your credit toward and that you enjoy every moment of your cruise, Courtney. Please sail by again if you have other questions. 

    Wishing you many magical memories,
    Shannon
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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