Millenium Falcon Night
  • On Jan 31, 2023
    Matthew from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How are the hand built lightsabers shipped. The website given on the slip does not work. How can these be tracked?

    Bright Suns, Matthew! Thank you for bringing this great question to your fellow Jedi at planDisney. I would be happy to use my knowledge of the Force to help!

    It sounds like you created a very special piece of cargo when visiting Planet Batuu in Star Wars: Galaxy's Edge! You must truly be a part of the Resistance since Savi's Workshop - Handbuilt Lightsabers has been kept hidden from the prying eyes of the First Order. I understand the decision to ship your lightsaber home so it remains intact and battle-ready! Matthew, I consulted the Jedi scrolls, along with the help of a few friendly Cast Members, and was told that your lightsaber will likely be shipped back to your home planet of Earth through FedEx or UPS. I would recommend typing in the tracking number from your receipt into these websites to see if you're able to track your package!

    If you have any problems with locating the correct shipping service, it must mean that the First Order has been involved. Fear not! My next best recommendation would be to reach out to Merchandise Guest Services by sending an email to Merchandise.Guest.Services@DisneyParks.com. Try to include as much information as you can, including a copy of your receipt. They'll be happy to help you with any next steps available to you!

    Matthew, I hope that your lightsaber arrives in 12 parsecs or less! And if you have any other questions, please visit us again.

    'Til the Spires!
    Michelle
    Human-Cyborg Relations
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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